SUZUKI Marine and The Haines Group are reminding consumers to deal directly with their local Suzuki Marine dealer when buying an outboard motor from the Suzuki range after a number of scam websites were reported selling unauthorised motors.
As the only authorised distributor of Suzuki outboard motors and parts in Australia and New Zealand, The Haines Group is aware of consumers who have been misled or deceived after buying a motor from questionable websites and not receiving any goods in return.
National marketing manager Australia/NZ Mr Sean Allen said most of these sites are offering deals too good to be true. “These websites, while they look legitimate, are not affiliated with Suzuki Marine in any way and are unlikely to have genuine Suzuki outboards on sale, if any stock at all,” Mr Allen said.
“Unfortunately we (The Haines Group), on behalf of Suzuki Marine, are unable to offer warranty, free technical support or repair to customers who have not bought a motor through one of our authorised Suzuki dealers.” The Australian Competition and Consumer Commission SCAMwatch website provides information on online shopping scams and warning signs to look out for when buying goods online.
Customers who come across questionable websites should report them directly through the Australian Cybercrime Online Reporting Network website acorn.gov.au
To ensure you are buying your Suzuki outboard from an authorised dealer, visit suzukimarine.com.au to find your nearest dealer today.